yncTL;DR — Ask every vendor six questions: does the whole flow work offline, does the signature lock, can several people fill in at once, can the log be edited, what does it cost as the team grows, and where is the data stored? The answers differ more than the demos do.
Question 1: What exactly works offline?
Almost everyone says "offline support". Ask what can actually be done with no network: just read the template, or also photograph, sign and complete? And what happens to a half-finished inspection if the app closes before syncing? That is where the differences are.
Question 2: Can the record be changed afterwards?
Ask to see what an administrator can do to an already-approved inspection. If the answer is "change the answer", you have a document management system, not evidence. It should be possible to comment, not to rewrite.
Question 3: Can several people work in the same inspection?
And if so: is it visible who filled in which line? Many systems handle one user per protocol and solve shared work by splitting the inspection into several documents — which moves the merging back to a human.
Question 4: What does the pricing model look like as you grow?
Model twelve months with the team you expect to have then, not the one you have now. Common traps: price per template, price per site, price per report, and modules that unlock things the demo presented as standard.
Question 5: Where is the data stored?
The question is not "are you GDPR compliant" — everyone says yes. The question is which country the servers are in, which sub-processors are used, and whether you get a data processing agreement without having to negotiate for it.
Question 6: What happens if you stop paying?
Do you get your history out, and in what format? Inspections need to be presentable years back, often longer than a vendor relationship lasts.
How FieldSync answers
| QUESTION | FIELDSYNC |
|---|---|
| Offline | The whole flow: fill in, photograph, sign, complete. Syncs automatically. |
| Changes after the fact | Approved records lock. Immutable log with name, time and device. |
| Several at once | Yes, merging per field. Stamped with name and time per line. |
| Price as you grow | €20 per technician per month. Unlimited templates, sites and reports. |
| Data hosting | Frankfurt, Germany. EU/GDPR, data processing agreement on request. |
| Export | PDF per inspection, plus export of the history. |
We do not claim FieldSync fits everyone. If you need advanced resource planning, inventory or invoicing, a full field service platform is a better choice. FieldSync does one thing: checklists and inspections that hold up.
Frequently asked questions
Which inspection app is best?
It depends on what has to be proven. If you need signed, traceable records from the field with no coverage, offline behaviour and an immutable log matter most. If you need scheduling and invoicing, a broader field service platform is more reasonable.
What does digital inspection typically cost?
The market often sits at €20–50 per user per month, but comparison is muddied by modules and per-site or per-report pricing. FieldSync is €20 per technician per month with everything included, or €10 per month flat for teams up to four.
Can we switch from another system?
Yes. Send your current forms or templates and we build them in FieldSync. History from a previous system can be attached as PDFs per asset.
Do we need a data processing agreement?
Yes, if we process personal data on your behalf — which we do. We provide an agreement on request, with a sub-processor list.
Try it on your own work
Want a straight comparison against your current system? Send your requirements and we will tell you where FieldSync is better and where it is not. [email protected]
Read more
- Shared inspections — several people on one checklist, stamped per line.
- Checklist app for business — the five requirements that decide in field work.
- Comparing inspection apps — six questions to ask every vendor.
- Digital self-inspection · Water sampling